Help and contact

SaveMyPatch Support

SaveMyPatch is a local-first visual notebook for Eurorack modules, racks, and patches. If something does not work as expected, the checks below solve the most common issues.

Device requirements

Confirm that the device is running iOS or iPadOS 26 or later. Apple on-device AI additionally requires a compatible device with Apple Intelligence enabled.

OpenAI features

Confirm that an API key is stored in SaveMyPatch Settings and the device is online. OpenAI API billing is separate from a ChatGPT subscription.

Imports

For PDF or JSON import problems, keep the original file available and note which action produced the error. Manual downloads must use an explicit HTTPS URL.

Privacy

Core editing works locally. SaveMyPatch contacts the network only when you explicitly download an HTTPS manual or invoke an OpenAI feature.

Contact

Still need help?

Include your device model, OS version, SaveMyPatch version, and a short description of what happened. Never send an OpenAI API key.

Email support